​​​​​What billing or insurance information will I receive?

As a courtesy to our patients, we will bill for your services.  You should receive an Explanation of Benefits(EOB) describing the services rendered, date of treatment(s), amount charged and amount paid by the insurer to the provider.  This EOB may also tell you the amount that you are responsible for to the provider of the medical services.

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How long will it take to get things settled with the insurance company?

This will vary by insurance company, the type of services rendered, your deductible and how quickly our clinic gets the claims processed to the insurer.  Generally speaking, Medicare and Medicaid will have their claims processed within 30 days of submission.  Other insurers usually take longer, but should not exceed 60 days.



Why am I getting bills from physicians?

​If you have any services that require x-rays, ultrasounds, CT scans, or outpatient surgery, you will most likely get EOBs and bills from either other physicians, hospitals or both.



I received a notice that my insurance company has paid on my bill - but I can't understand how they calculated their payment amount. Do you know?​

Each insurance is a little bit different.  Medicare will pay 80% after you have met your deductible for the calendar year starting January 1st.  Your secondary insurance, if you have one, will be responsible for the other 20% of your bill after deductibles.

Private insurance carriers have dozens if not hundreds of different plans under their umbrella of coverages.  Deductibles, copays, coverage levels and limits and whether or not you have a secondary insurance all play a role in the reimbursement or the allowed amount and what. if anything, you owe.